57 minute read 07 Apr, 2021

12 Best Automated Webinar Software Platforms — How They Differ

12 Best Automated Webinar Software Platforms — How They Differ

The key problem with webinar software: the automated portion feels like an afterthought

As we explain in our founding story, years back we found ourselves drowning in a webinar hell of live onboarding and training. To solve this, we searched for an automated webinar platform that would let us put our webinars on autopilot while still preserving the 1-on-1 connection with our customers that made them so effective. 

What we found was that while several solutions offered live + automated capabilities, the automated portion felt like an afterthought. 

To solve this, we decided to create an automated-only webinar platform that would exclusively address the challenges — and leverage the strengths — unique to automated webinars. We have since built eWebinar from the ground up with this singular focus and vision.

Finding automated webinar software you love

You are no doubt searching for (or at least considering) automated webinar software. To help you in your search, we put together a list of your 12 best options for webinar automation software and done an in-depth analysis of the other products and our own:

  1. eWebinar
  2. Demio
  3. EasyWebinar
  4. WebinarGeek
  5. EverWebinar
  6. BigMarker
  7. WebinarNinja
  8. StealthSeminar
  9. GoToWebinar
  10. ClickMeeting
  11. LiveStorm
  12. Zoom

We are of course biased towards eWebinar. But that’s only because we’ve experienced the problem of automating webinars firsthand and are now passionate about solving it.

Even so, we have sought to remain objective when describing the features of other offerings, which you will find listed beneath our own product overview.

What will we discuss in this post?

Let’s dive in. 

 

1. eWebinar (The only software that 's 100% focused on webinar automation)

 

Brief Overview of How eWebinar Works

Watch the short video below and, in less than 2 minutes, you’ll get a quick overview of all of our key features and see how easy we've made it to set up an automated webinar.

Alternatively, here’s a brief written overview of our features and how eWebinar works:

eWebinar lets you take any video and turn it into an interactive, automated webinar, which you can set on a recurring schedule and make available as often as you like for as long as you like on any day, at any time, and in any time zone.

Create an automated webinar in minutes

To create an eWebinar, simply upload a video file or paste in a link to where your video is hosted — like on YouTube or Vimeo.

Next, set (and forget) a recurring schedule. You can make sessions available in the local time zones of your attendees instead of in a fixed time zone. If you want to maximize availability even more, enable eWebinar’s just-in-time and on-demand replay features (described below with our scheduling features).

Review the reminder and follow-up emails that have been pre-written for you. Use them “as is” or make them your own.

Assign chat moderators and tweak the automated chat messages to fit your needs. (Our customizable welcome messages and auto responses are described below with our chat features.)

Easily layer in interactions — questions, polls, tips, special offers, contact forms, and more — and program them to appear at exactly the right moments in your presentation.

Customize your registration page with our intuitive landing page-builder and choose the fields for your registration form. Everything can be branded to your company.

When you’re ready, click Publish. The average time it takes for someone to set up their very first eWebinar is under 10 minutes, without any instruction.

Webinar features to keep attendees engaged

Since sessions can be made available 24/7, attendees can register for your webinars whenever it’s convenient, including joining a session right away.

Attendees are greeted by a personalized private message when they join. If they have questions at any time, they can reach out to you through live chat.

When you get sent a message, you are notified so you can jump in and chat live with attendees in real time. Or you can choose to reply later and they’ll get your response by email. Either way, you won’t miss any questions and attendees always get answers.

Between live chat and the preset interactions you’ve added, the whole experience is engaging and participatory, which means it’s less likely you’ll lose attendees to another browser tab or their phone and more likely they’ll stay for your entire presentation.

In the end, you are freed from having to do the same presentation over and over, and your attendees get a webinar experience that is readily accessible, interactive, and fun.

 

Detailed Overview of eWebinar (Join a demo)

For a detailed breakdown of eWebinar’s features, watch this 20-minute pre-recorded webinar — which uses eWebinar to demo eWebinar so you can see it in action! — or visit our features page.

eWebinar Overview & Demo (20m)
Hosted by  Melissa Kwan
​Tired of doing the same webinar over and over again? In this 20-minute overview and product demo, CEO, Melissa Kwan, shows you how eWebinar will allow you to create, host and automate your webinars in minutes.

 

eWebinar’s 5 Key Differentiators

There are five key differentiators — discussed below — that set eWebinar apart from other automated webinar solutions. For each, we will:

  • Explain the relevant problems with features in other solutions + why they matter
  • Give a detailed overview of the features we built to address those problems
  • Share reviews from eWebinar customers about those particular features

 

Differentiator #1: Robust chat system

The problem with most other solutions:

Other automated webinar software lets you chat live with attendees, but only if you join every single webinar session to do it. (This is of course unscalable and defeats the purpose of automation.) If you want to respond to messages from attendees who have gone offline or from sessions you missed, you can’t. This leaves attendees frustrated and you with inquiries falling through the cracks.

Other solutions do give you the option to disable live chat. Attendees can submit questions to you, usually through a form, which you can respond to later by email. This, however, means losing the invaluable opportunity to have real-time conversations with attendees during your webinar, when their interest is at its highest. 

How eWebinar solves the problem:

We created a simple and powerful chat system which gives you the flexibility to chat with attendees live or respond to them later by email, at your convenience.

When someone sends you a chat message in eWebinar, you get notified in one of three ways: by email, through browser notifications, or via our Slack integration. If you are away from your computer when you get the notification, you can easily respond to the message from our mobile-optimized chat admin or via the Slack app on your phone.

If, for whatever reason, you are unable to reply to any chat message before a webinar ends or an attendee goes offline, you can still respond later within eWebinar and your message will be sent to them by email.

automated-webinar-chat-conversation-1

Five key chat features make true webinar automation possible

Five additional chat features make it so you don’t need to be present for any of your webinars and yet your customers will still know you’re there for them when they want to communicate with you:

1. Personalized welcome messages

Every attendee gets a personalized welcome message after they join a webinar, whether they arrive early or late. The message demonstrates that chat is private (not public, as it is in most webinar software) and lets them know they have a direct line of communication to you.

2. Scheduled private messages

You can schedule a private chat message to be sent to attendees at any specific moment in your webinar. While you may use it to say or ask anything you like, it’s a great way to nudge people midway through the session in case they are shy or on the fence about asking you questions in chat.

3. Multiple chat moderators

You can share the responsibility of responding to chat messages by assigning multiple moderators to the same webinar. eWebinar allows for unlimited team members, so you can assign as many people as you need, including members of your CS and Sales teams. (You can also add a single moderator that sends notifications to a centralized, shared support email.)

4. Autoresponder

If no moderator responds to a message within a couple of minutes, an auto response is sent to let the attendee know they may not get a reply during the webinar and, if not, they’ll get one later by email. This puts the customer at ease, knowing their message has been received and that you’ll still get back to them.

5. Emailed chat transcripts

After every webinar, a full transcript of every chat conversation is sent to each attendee for reference, just in case they were sent a message right before they signed off, missed it, and didn’t realize.

All of these chat features combine together to strike a perfect balance between giving you the freedom to respond at your convenience while maintaining the two-way conversations that make webinars so effective. No other webinar software has anything like eWebinar’s chat system.

What eWebinar customers are saying about our chat

“On live webinars, it's hard to answer every question before the session ends. Now we run over 100 webinars a month and only spend an hour a day answering every message.Anett Vándor, Customer Engagement Lead, Later

"Now, customers can ask us questions through live chat as their questions come up throughout the webinar. They have a direct line of communication to our support team." — Aaron Kardel, CEO, Homespotter

The ability to do the chat sync through Slack has just been phenomenal in our sales team.” — Michael Ashford, Director of Marketing, The Receptionist

 

Differentiator #2: Recurring schedule with on-demand options

The problem with other solutions:

Most webinar software doesn’t offer a true set-it-and-forget-it recurring schedule with good on-demand options. As a result, attendees can’t join webinars at convenient times.

Why is this significant?

As we discuss next, if you don’t give webinar registrants maximum control when choosing exactly when (and how) they want to attend a webinar, then attendance rates will suffer.

How eWebinar solves this problem:

The average attendance rate across all of eWebinar’s customers is 65%, which is 20% higher than the industry average for webinars. Some of our customers report having regular attendance rates of 90% and above. At the time of writing, we have a 93% attendance rate for our own 20-minute product demo.

eWebinar scheduling features

We accomplished this by offering the following four features + the option to enable them all for the same webinar.

1. Recurring, set-it-and-forget-it schedule

Being able to set a recurring schedule — with no end date — with as many session times as necessary on whatever days of the week you choose is critical.

2. Sessions in attendees’ local time zones

Your day is someone else’s night. 2pm in San Francisco is 10pm in Paris. Making sessions available in the local time zones of your attendees solves this problem.

3. Just-in-time sessions

Just-in-time webinars make it possible for a registrant to join a session effectively on demand, within minutes of landing on your registration page.

4. On-demand webinar replays

Some just want a link to watch your webinar as they would a regular video. That way, they can watch it when they want, pause, skip ahead, or watch at 2X speed.

While most webinar solutions have an on-demand replay, it’s rarely available as an option in the registration form alongside other sessions. Either you have to create an entirely separate webinar that is only for on-demand replays (AKA a gated video) OR the replay only becomes available after you attend a regular session.

It is worth noting, unlike others, eWebinar preserves the full experience of chat and interactions in replays that attendees get in scheduled sessions.

If you are wondering why having all four of these features enabled for the same webinar matters, it is ultimately about increasing your attendance rates.

The reason for this is because attendees can join a session at their convenience, on their terms, whenever they want, including joining a session immediately or watching a webinar replay on demand. It’s why eWebinar is like the Netflix of webinars.

What eWebinar customers are saying about our scheduling features

“We love all the flexibility it provides — especially when it comes to fitting into today’s busy schedules. The just-in-time scheduling feature has been particularly valuable, as it allows people to join a webinar a few minutes after they discover it. We’re able to catch people in their moment of intent as they’re doing their research.” — Trevor Larson, Cofounder, Nectar

“It allows [buyers] to be in control as opposed to attending a webinar on a specific day at a specific time that wasn't really convenient for them. It basically doubled our sales team by allowing demos to happen 24 hours a day, 7 days a week, 365 days a year. So in comparison, our old demos were running between a 40% and 50% attendance rate, which, you know, is pretty standard. With eWebinar, we're running between 80% and 90%, with multiple weeks of 100% attendance.” — Tom Foster, Director of Sales, The Receptionist


 

Differentiator #3: Variety of preset interactions

The problem with other solutions:

Most software has only a few interactions you can add to your webinar. They are usually a poll, a special offer, and a handout (downloadable file).

By comparison, eWebinar offers 12 interactions, more options than any other webinar software.

In the next section we’ll discuss:

  1. The importance of having a greater arsenal of interactions at your disposal, and the extent to which they can be used to increase engagement and watch time (using examples from customers and our own experience)
  2. The variety of interactions we offer that you can program to appear in the webinar room at set times

How eWebinar solves this problem:

We offer a wide variety of interactions that can be scheduled throughout a webinar to keep attendees engaged until the very end of the event and to gather data from them.

eWebinar interactions

Interactions make a huge difference in automated webinars by serving two key purposes: keeping attendees engaged and making it possible to gather data.

Keep attendees engaged

Webinars can be boring. The experience is passive and one-sided. You just sit there and watch. With nothing to do, it’s human nature to lose focus and start doing something else, like hop on Instagram.

Interactions give attendees something to do. It gives them a way to participate in the webinar so they stay engaged. We recommend going no more than 3 or 4 minutes without adding one, which is 15 - 20 in an hour long webinar. This is a VERY different approach than in other software. (We’ve listed all the interactions we support below.)

But does it actually work? Do people stay longer? 

“By using the same exact video in eWebinar that we used on another automated webinar platform and adding interactions, our watch time increased from 70% to 90% and more people are asking questions.” — Kevin Andrews, Client Enablement Manager, BombBomb

“The interactions are a major highlight for us! With every webinar I create, there are specific points I want to emphasize and that I hope viewers retain. Now, I’m able to include interactions — such as comments, tips or links to downloadable docs — that help viewers engage with and focus on important material. We’ve seen a 169% increase in engagement.” — Emily Major, Product Trainer, NextHome

Gather data from your audience

The second key purpose of interactions is to gather data. Webinars present an amazing opportunity to learn from an audience. People give you their undivided attention, often for a full hour.

Ask yourself, “If I were in the same room as my attendees for a whole hour” — which you kind of are, actually — “what would I want to learn from them?” Take that mindset when planning out the interactions for your presentation and you can learn a lot.

You can ask qualifying questions of prospects in your sales demos. Solicit direct customer feedback for your product team. Collect data to segment your post-webinar marketing automation. If you want to learn something from your audience, you can just ask them.

More interactions to choose from

As mentioned before, eWebinar offers more kinds of interactions than any other webinar software provider and more are on the way. Read this article to get the details of how they all work, or read a quick summary of each one below:

Conversion Alerts

Conversion Alerts give social proof that people are claiming the offer you make in your webinar. They build trust, create urgency, and increase conversions.

 

Conversion alert interaction

Contact Form

Use the Contact Form to surface high-quality leads. Attendees who fill this in are pre-qualified, pre-educated, and already interested in what you have to offer.

 Contact form interaction

Feedback

The Feedback interaction lets attendees rate your webinar — or anything you’d like — from 1 to 5 and then add additional comments. It’s a great way to find out if something is working or not.

 Feedback interaction

Link

Use Links to share additional resources, like help articles or downloadable handouts. Links open in a new tab, and the webinar keeps playing in the background

 Link interaction

Poll

Use Polls to collect valuable data from your attendees about your marketing efforts, product, or service. Or use them as a fun way to keep attendees engaged.

 Poll interaction

Question

Use Questions to ask your attendees anything you want. Gather feedback on how to improve your presentation, product, or service. Or use them simply to keep people engaged.

 Question interaction

Special Offer

Use Special Offers to sell your product or service and offer deals. Set an expiry to create urgency and add conversion tracking to monitor your conversion rate.

 Special offer interaction

Tip

Use Tips to draw attention to points you want to emphasize or to add additional color to what the presenter just said.

 Tip interaction

Logo Overlay

Place a logo in the corner of your video with our Logo Overlay, a powerful feature for companies with enterprise customers since you can create as many brand-dedicated trainings as you need to from a single video.

 

Logo overlay interaction

Private Message

Private Messages let you send personalized chat messages to attendees at specific moments in your webinars as a way to initiate conversations.

Private message interaction

Product Hunt Badge

An automated webinar is a great way to evangelize a new product and educate people about its backstory at launch. Use our Product Hunt Badge to drive people to support your launch on Product Hunt.

Product Hunt interaction

Thinkific Offer

Use the Thinkific Offer to drive people to your course checkout page on Thinkific. This interaction stays in sync with your course automatically when you update your course’s description or price.

thinkificinteraction

 

 

Differentiator #4: Superior attendee experience

The problem with other solutions:

Webinar software companies that support both live and automated functionality tend to focus their efforts on building features for live webinar hosting, like reliable live streaming video, screen sharing, interactive whiteboards, etc. They put effort into creating features for webinar attendees too, but again they focus on the live webinar experience. The experience of attendees in automated webinars gets overlooked.

How eWebinar solves this problem:

To illustrate this point, we defined the 5 key components of an exceptional attendee experience in an automated webinar and have described them below. Other solutions may have one, two, or three of the five listed, but no one has all five except eWebinar.

eWebinar presentation room

Thus far we’ve discussed eWebinar’s features mostly in terms of how they would benefit you, not your attendees. Let’s very briefly look at them again, alongside a few features we haven’t discussed, so you can see how their aggregate impact elevates eWebinar’s attendee experience above the rest.

5 key components of an exceptional attendee experience in an automated webinar

Here are the 5 key components we think are critical in creating a truly exceptional experience for an attendee of any automated webinar.

1. Total convenience when registering

Registrants have every available option when deciding when and how to watch. It’s all about what is convenient for them, not you, since you don’t need to be there!

2. Direct private communication with the host

Attendees can chat privately with someone live. If that doesn’t happen, they still know their message has been received and will get a response by email. They’re never speaking into a void.

3. Fun, interactive experience

Attendees get to participate in the experience, not just sit there and watch. They are encouraged to chat, and a variety of interactive elements keep them engaged.

4. Nothing to download or install

Attendees don’t need to download or install software to join a webinar. Everything is web-based and all major browsers are supported; they simply click to join.

5. Modern, mobile-friendly design

Whether attendees watch a webinar from their computer or phone, the design is modern and friendly, not dated and corporate as is often the case with webinars.

Mobile attendee experience

 

Some automated webinar software was designed to trick attendees

There is one more thing worth mentioning here since it has given automated webinars (AKA evergreen webinars) a bad reputation. Some software has features specifically designed to trick consumers into thinking a webinar is live when it’s not. They support fake chat, fake polls, fake conversion alerts, and fake attendees. Language on registration pages creates false urgency around things like limited space. Some indicate sessions are being broadcast “LIVE”.

For reasons we think are self-evident, we do not agree with this approach. Integrity is a priority for us, as is giving attendees an experience they can trust. Plus, consumers are smart and will figure it out. Once you lose credibility, it is impossible to get it back.

You can rest assured eWebinar won’t ever build features like this. Instead, we’ll focus on creating an automated webinar experience that is so interactive, compelling, and personal the fact it is pre-recorded is completely irrelevant.

What eWebinar customers are saying about their attendees’ experience

Not only are they getting what feels like a personal experience when they jump into [eWebinar], but they're reaching out. They're asking me questions. They're enjoying themselves. They're saying thank you. We're getting five out of five ratings. These are huge wins across the board. And I 100% believe that eWebinar has been the system that's allowed us to take our webinars to the next level, to provide our clients with that customer experience.” — Kevin Andrews, Client Enablement Manager, BombBomb

The best part is that eWebinar really makes it feel as if it's live to them. They know it's not, they realize that I'm not doing a webinar at 11 o'clock at night for them. But it makes it feel as if it's live.” — Joe Rand, CCO, Howard Hanna Realty


 

Differentiator #5: Quick setup & ease of use

The problem with most other solutions:

Here are the 6 main shortcomings we see in other webinar tools that makes them difficult to use, some are general and others are specific to automated webinars:

    1. The creation workflow is unclear.

      Actions that are primary to creating an automated webinar, like adding a video or creating an interaction, are difficult to find or figure out.

    2. Automated and live features are mixed together.

      Settings that only apply to live events still show up when creating an automated one. It’s hard to tell what’s relevant and what’s not.

    3. There are too many options.

      This might not sound like a bad thing, but it is more often the result of not putting enough thought into balancing what users need and keeping things simple.

    4. Features are buried.

      There are too many places you need to look while creating a new webinar. Some products require you to click as many as 60 times, just to see all of your options.

    5. It’s not easy to preview your work.

      It’s often impossible to see what attendees will see while you are editing your webinar. You can’t preview things, like your registration page and interactions, without publishing.

    6. Adding interactions isn’t straightforward.

      You have to manually enter the time from your video when you want a poll or offer to appear, instead of just adding it to your video’s timeline.

How eWebinar solves this problem:

One of the main benefits of eWebinar as an automated-only platform is how simple the webinar creation process is and how easy the system is to learn.

Video upload modal

You’ll instantly feel like a pro for these 5 reasons:

    1. The creation workflow is 100% clear.

      eWebinar’s creation process starts with adding a video and then guides you through an easy, 5-step, wizard-like process.

    2. Your options are simple.

      You won’t see any vestigial features meant only for live webinars, because they don't exist. We take pride in our ability to create a robust feature set without adding unnecessary complexity.

    3. No features are buried.

      It takes 8 clicks to see all of your options. There are no sub-tabs or accordions to open. Everything is all on the same page.

    4. You can preview as you go.

      From the notification emails to the registration pages to the interactions, everything looks like it will for attendees as you edit.

    5. It’s actually fun to add interactions!

      Simply drag the video playhead to where you want one and add it.

What eWebinar customers are saying about how easy it is to use

“From the first moment I touched it, it was clear that eWebinar was built with a different purpose. It was simple, it was elegant, it was easy to use, and it was designed specifically for automated webinars, it wasn't a feature slapped onto a web conference platform. My entire team was able to get involved immediately and with almost no effort, none of us needed the tutorial eWebinar provided.” — Jeff Turner, Chief Strategy Officer, DocuSketch

“It's been super seamless for me. I am used to a lot of technology having intense learning curves. eWebinar was something I could easily set up within minutes. I was able to follow the prompts with ease, to get my first recording up and ready to go. And I did not run into a roadblock at all.”  Kyshira Moffett, CEO, The Power Collective

“There's a great attention to detail. The UX/UI is world-class. To me, it's like the Apple of webinars.” — Vikram Anand, Online Career Coach


 

3 Types of Customers That Would Benefit Most From Using eWebinar (+ Specific examples and Case Studies)

eWebinar has use cases in every industry imaginable. Any company that is stuck doing the same presentation over and over again — whether that’s a sales pitch, product demo, internal training, customer onboarding, ongoing education, feature update, content marketing, or lead generation — would benefit from using eWebinar.

That being said, there are three types of customers in particular who have embraced eWebinar with passion:

  1. Customer Success teams at SaaS Companies
  2. Sales teams at SaaS companies
  3. Solo entrepreneurs, course creators, and coaches

 

Customer success teams at SaaS companies

Later logo

Later, the #1 Instagram marketing platform, automated their customer success webinars for onboarding and training and experienced these results:

  • 10 hours saved per week per automated webinar
  • 100+ webinar sessions now hosted per month
  • 600% increase in attendance
  • More and better content created with the time saved
  • Stress dramatically reduced for their team

“We used to host 2-4 live webinars a month at capacity. Now we host 100+ a month and only spend about an hour a day responding to chat messages. Attendance has gone up 6x!” — Anett Vándor, Customer Engagement Manager

Read the Later case study →

BombBomb logo

BombBomb started using eWebinar to automate its onboarding and saw these results:

  • Watch time increased from 70% to 90%
  • Registration and attendance increased
  • Engagement and questions asked increased
  • Attendees are thanking them and giving 5-star ratings

“Literally everything across the board has gone up. We are having more people register. We're having more people attend. We're having more people stay longer in the webinars themselves. And they are interacting and engaging with the webinar more.”  — Kevin Andrews, Client Enablement Manager

Watch Kevin’s full testimonial below or read a transcript of it here instead.

 

Sales teams at SaaS companies

Nectar logo

Employee recognition platform, Nectar started using eWebinar to automate its product demos, added a marketing widget to the footer of their website, and saw these results in less than 3 months:

  • 250 leads, 5 deals self-closed, and 8% book a one-on-one call
  • Are saving ~40 hours of work a month
  • Almost all attendees watch more than 90% of their sales demo
  • 80X ROI from subscribing to eWebinar

“We love all the flexibility it provides — especially when it comes to fitting into today’s busy schedules. The just-in-time scheduling feature has been particularly valuable, as it allows people to join in on a webinar a few minutes after they discover it. We’re able to catch people in their moment of intent as they’re doing their research.” — Trevor Larson, Cofounder and CEO

Read the Nectar case study →

The Receptionist logo

The Sales team at visitor management system, The Receptionist, used eWebinar to automate the live weekly sales demos they were doing for prospects that didn't warrant an immediate one-on-one demo and experienced the following:

  • The fear of not being able to effectively interact with leads vanished instantly
  • Saving hours from not having to prep for and host live demos
  • Demo attendance rates jumped from between 40% - 50% to 80% - 90%
  • Their automated webinars have outperformed the live webinars in both engagement and conversions

“We're running between 80% and 90%, with multiple weeks of 100% attendance. It's pretty extraordinary to be quite frank with you. It has outperformed our traditional format in not only engagement, but also participation and conversions to paying customers. To say our sales team loves eWebinar is a bit of an understatement.” — Tom Foster, Director of Sales

Watch Tom’s full testimonial below or read a transcript of it here instead.

 

Solo entrepreneurs, course creators, and coaches

Tidy Revival Logo

Professional organizer and course creator, Carly Adams of Tidy Revival, uses eWebinar to sell her online course as part of an automated webinar funnel and sees these benefits:

  • Saves tons of time from not having to do same presentation over and over
  • Attendance rates went up because of the convenience for her busy audience
  • Able to capture data from attendees and use it to improve her course and pitch
“I love [eWebinar] because I'm saving a ton of time. I'm not having to take time out of my week again and again and again, to do the same presentation. People are able to get that information when it's most convenient for them. I also am able to glean a lot of data from what people are thinking as they're watching the webinar, because it's not static.” — Carly Adams, Owner

Watch Carly’s full testimonial below or read a transcript of it here instead.

Espresso English Logo

Shayna Oliveira of Espresso English uses eWebinar to offer a free workshop teaching English as a second language that generates leads for her paid program, and has seen the following benefits:

  • eWebinar is easy to use and simple to set up
  • Can offer sessions at any time while preserving her own freedom and flexibility
  • Has created an interactive experience on a large scale her students love
  • Able to gather valuable data about her audience

“We see nearly a hundred percent retention rate in terms of people watching the whole webinar from start to finish. I think one of the reasons why is eWebinar's built in interactive elements… Students can respond to questions, take polls, click on links. And that really keeps it moving, keeps it interesting so that the student is actually interacting with the training and not just sitting there and watching it passively. And it helps students stay all the way through the end, which I am thrilled to see.” — Shayna Oliveira, Founder and CEO

Read Espresso English case study →

 

Online Course Consultant, Paul Thomson, commented on this post (shown below) in Thinkific’s Facebook group of 29K+ course creators:

Paul Thomson post on Facebook

 

A Side Note About Registration Pages, Email Notifications, and Analytics

Every webinar product listed below supports registration pages, email notifications (i.e. reminders and follow-ups), and some form of analytics, metrics, or reporting. We have consciously chosen to not focus on this functionality in our analysis, in part because it is sort of a given, but more so because:

  1. They are not the core, dealbreaker features that differentiate great automated webinar software
  2. We expect you to investigate these features on your own once you find a solution that meets your automation needs (which is MUCH harder to do)
When you look at eWebinar, you’ll find we deliver exceptionally well on all three, especially with respect to our analytics dashboard — pictured below — which is comprehensive, actionable, and beautifully designed.

analytics gif

If you want to learn more about all of eWebinar’s features, like our registration pages and widgets (pop-ups), email notifications, analytics, or integrations with popular CRMs like Hubspot and email marketing tools like MailChimp, join our 20-minute on-demand demo or check out our features page.

 

11 Other Options for Automated Webinar Software

We recently did an in-depth study of every major webinar software provider that offers automation. We tried to be as objective as possible in our cataloguing of their relative feature sets in order to help you make an informed decision.

All of the companies listed below support both live and automated webinars. Only eWebinar is 100% focused on webinar automation.

(It is probably worth noting here that ALL of eWebinar's customers continue to use other software for their live webinars, even though it may have automation features. This is because they recognize the needs and requirements of live and automated webinars are totally different — even at odds with each other — and require two separate tools. A wrench will never be a hammer, so to speak.)

 

2. Demio

Demio webinar

Demio is a live-first webinar solution that offers webinar automation features. They have recurring and on-demand scheduling options, though you may not enable them both for the same webinar. You may chat live with attendees in scheduled webinars by joining their sessions. You may not chat live in on-demand webinars. You may send replies to attendees by email after on-demand webinars, though not after scheduled webinars. Demio has three interactions — polls, handouts, and CTAs — which you can preset to appear at specific moments in any webinar. Other notable features are a clean, modern design and easy setup.

 

3. EasyWebinar

EasyWebinar automated webinar

EasyWebinar’s sales-focused webinar automation primarily targets individual marketers — coaches, course creators, and the like. They have strong scheduling features, including a recurring schedule, sessions in the local time zone of attendees, in-time registrations, and instant replays. While they don’t support live chat, they do make it possible to reply to attendee questions by email. They support polls and offers that you can schedule to appear at specific times in your webinar. Other notable features are their sales-centric registration templates and social media share incentive.

 

4. WebinarGeek

WebinarGeek homepage

WebinarGeek is a live-automated hybrid webinar solution. They support a recurring schedule and on-demand webinar replays, though you may not make both options available for the same webinar. They support live chat (with email notifications of new messages) and post-webinar replies by email, though you may not enable both for the same webinar. They have 4 types of interactions: CTAs, polls, quizzes, and info boxes, which may be scheduled to appear at specific times. Other notable features include a good layout for their live chat admin — post-webinar email replies happen outside of the platform — and a consistent editing experience for pages and notifications.

 

5. EverWebinar

EverWebinar homepage

EverWebinar is the webinar automation option offered by Genesis Digital, whose live webinar software is called WebinarJam. EverWebinar has solid scheduling features, including a recurring schedule that can show sessions in the attendee’s local time zone, just in time webinars, and the ability to watch a replay on demand. Though EverWebinar does not offer live chat, you can enable a question box in replays if you wish to get attendee questions by email. They offer five interactions — polls, surveys, special offers, handouts, stickies, and an announcement banner — which you can preset to appear at pre-timed moments in your webinar. Other notable features include simulated chat, simulated attendees, and simulated sales notifications.

 

6. BigMarker

BigMarker homepage

BigMarker is an all-in-one video platform that offers, among other things, both live and evergreen webinars. They support a recurring schedule, just in time webinars, and sessions in the attendee's local timezone. They offer on-demand replays, though they must be created as a separate webinar. BigMarker allows you to chat publicly with attendees live by joining a session, though they do not support post-webinar replies by email. You may use their SMS and Slack integrations to reply publicly to live chat messages. They have several interactions: a poll, rating, question, handout, offer, sticky note, attendance monitor, and post-webinar survey, the last two of which are notable features.

 

7. WebinarNinja

WebinarNinja homepage

WebinarNinja is a live-automated webinar platform targeting coaches, teachers, trainers and, creators. They offer a recurring schedule and an on-demand feature (“Watch Now”) that may both be enabled for the same webinar. Though they do not support live chat in their automated webinars, attendees can ask questions, which you may reply to after the session using a mail-to link. They offer three interactions: a poll, handout, and offer. Notable features are manual and automatic attendee registration.

 

8. StealthSeminar

StealthSeminar automated webinar

StealthSeminar supports both live and autowebinars and focuses on individual marketers interested in building automated webinar sales funnels. They have good scheduling features, including a recurring schedule, just-in-time webinars, and the ability to show sessions in the attendee’s local time zone or to watch a replay on demand. You may publicly chat live with attendees — though you must register for your own webinar as an attendee to do so — or respond to attendees' questions by email afterwards; you may not enable both options for the same webinar. StealthSeminar supports two interactions: a poll and a generic interaction with a WYSIWYG editor. Notable features include simulated chat, simulated attendees, and split testing.

 

9. GoToWebinar

GoToWebinar homepage

GoToWebinar is a live-first webinar solution with limited automation features. They support a simple recurring schedule (one session a day, week, or month) and an on-demand (“Watch Now”) option, though both may not be enabled for the same webinar. Though you are unable to chat live with attendees, they can send you questions, which you come to you as a report attached to an email at the end of each session. They support two interactions, a handout and survey, though you may not set the timing for when they appear. Notable features include an easy setup and clean design.

 

10. ClickMeeting

ClickMeeting homepage

ClickMeeting offers live video conferencing, online meetings, online events, and live webinar software with automation features. They offer a simple recurring schedule (once a day, week, or month) with up to 30 recurrences. They offer an automated webinar replay, though it must be created as a separate webinar. You may join sessions to chat live with attendees or send post-webinar email replies, though you can not enable both options for the same webinar. They offer two interactions, a CTA and survey. A notable feature is the ability to add multiple videos to an autowebinar.

 

11. LiveStorm

LiveStorm webinar

LiveStorm is a webinar platform that allows you to use automation features during a live webinar. They do not have a recurring schedule option, though you may add as many individual sessions as you would like. You may chat live with attendees by joining their sessions. For greater chat capabilities, they offer integrations with live chat software, like Intercom and Drift. They support two interactions, questions and polls, that must be triggered manually by the presenter rather than set to appear at specific times.

 

12. Zoom

Zoom meeting

Zoom's offers an on-demand webinar replay that requires registration to watch. There is no chat component nor are there preset interactions. Of note, it is easy to set up a previously recorded webinar as a gated, on-demand replay.

If you’re considering hosting a live webinar on Zoom, this step-by-step guide will help you with setting up your webinar and collecting registrations. After the event, you can convert the recording into an automated webinar to use as evergreen content on an ongoing basis.

Conclusion

We hope this in-depth analysis and comparison has helped you in your search for automated webinar software that will enable you to make your webinars available around the clock while giving your attendees an exceptional experience that lets them connect and engage with you.

Here at eWebinar, we are proud of our automated webinar software and built it with the features and ease that we’d want — we use it every day ourselves!

Sign up here to try eWebinar for free and join the thousands who use it including companies like Later, Vincere, Agorapulse, Thinkific, BombBomb, RealScout, and more!

 

NOTE: All of the webinar solutions in this article offer a free trial (some requiring a credit card) or a money-back guarantee, if you wish to try them out

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