Scalable Private Chat

Run recorded webinars without having to give up live chat.

Welcome each attendee with an automated, personalized message and get notified if they chat back – so you can respond in real time or later at your convenience via email.

Watch our demo now

Sign up now
Chat Feature Detail Page eWebinar (1)

Welcome each attendee with an automated, personalized message and get notified if they chat back – so you can respond in real time or later at your convenience via email.

Watch our demo now

Sign up now

How our chat works

Chat welcome message

Greet every attendee with a personalized message.

Automatically welcome attendees by name when they join without you needing to be there.

Chat email notification

Get notified when anyone chats with you.

When someone sends a message during a webinar, preassigned moderators find out by email, browser notification, or Slack alert.

chat - mobile admin (framed) v3-1

Respond from your computer, phone, or Slack.

Whether at a computer or on the go, your team can easily jump into browser-based live chat and interact directly with viewers – or respond right from within Slack.

chat auto-response

If no one’s available, an auto-response has got you covered.

Put attendees at ease with a customizable auto-response that gets sent automatically if no moderators are free to respond within a set timeframe.

Chat response sent by email

When you respond later, your reply is sent automatically via email.

If an attendee goes offline or the webinar ends before you’ve had the chance to respond, they’ll get your answer as an email once you do have time to reply.

Chat at a glance

  • checkPurple Live chat for real-time convos
  • checkPurple Email for post-webinar replies
  • checkPurple Automated welcome messages
  • checkPurple Auto-response if slow to reply
  • checkPurple Assignable chat moderators
  • checkPurple Easy inbox management
  • checkPurple Email & desktop notifications
  • checkPurple Reply from within Slack
  • checkPurple Message 'Live now' attendees
  • checkPurple On-the-go mobile chat admin
  • checkPurple Install third-party chat
  • checkPurple Disable chat altogether

Don’t take our word for it.

Hear it from our customers.

Cameron Brown Headshot

Cameron Brown

U.S. Director of Customer Success at ActivePipe

Cameron Brown Headshot

Cameron Brown

U.S. Director of Customer Success at ActivePipe

We can still engage with customers in an authentic manner through chat – just like we would if we were there with them in person.

Michael Ashford Headshot 2-1

Michael Ashford

Director of Marketing at The Receptionist

Michael Ashford Headshot 2-1

Michael Ashford

Director of Marketing at The Receptionist

The ability to do chat through Slack has just been phenomenal for our team. It helps them understand what people need.

Read full story
anettvandor

Anett Vándor

Customer Engagement Manager at Later

annett vandor video thumbnail
Play video
anettvandor

Anett Vándor

Customer Engagement Manager at Later

On live webinars, it's hard to answer every question before the session ends. Now we run over 100 webinars a month and only spend an hour a day answering every message.

Read full story