Our mission is to give people back their time.
We believe that by automating the repetitive and tedious task of giving the same onboarding and training presentations over and over, we free people up to focus their time on other important things. Whether that’s creating new content and value for your customers, spending time with family and friends, or binge-watching all eight seasons of Full House, we really don’t care.
We just want to make it so that you can do you.
Our Story
eWebinar CEO, Melissa Kwan had sold her company, Spacio – the real estate industry's #1 open house sign-in platform – and already was laying the foundation for her next venture.
She decided to tackle the biggest problem she faced when trying to keep up with Spacio's growth: her inability to scale onboarding and training with very limited resources.
Two years prior, as Spacio was gaining traction, Melissa found herself needing to onboard more and more customers. In an effort to meet the increased demand, she began hosting daily training webinars. The approach worked, but it was repetitive, exhausting and ultimately unsustainable.
Scores of customers would sign up, but only a few would show. It was demoralizing and the amount of effort was the same: the time spent, the script to follow, the questions that came up... Everything was always the same.
She thought, “There has got to be a better way.”
Melissa began looking into the idea of “automated webinars”, but what she found was uninspiring. Available software was outdated, unintuitive, clunky and lacked a strong sense of design. It did not reflect well on her brand and failed to deliver the high-quality experience she gave her own customers.
With no good options and desperate to solve the problem, Melissa chose one of the available solutions and immediately stopped running live trainings. Over a two year period, she onboarded over 50,000 customers by “hosting” more than 5,000 automated webinars. She could not have built her business as quickly any other way.
Fast forward to today, eWebinar is the solution Melissa always wanted for herself and her own company. It’s easy to use, beautiful to look at, and delivers an exceptional customer experience.
What is most gratifying to Melissa now is that eWebinar’s customers, with businesses large and small, feel the same way too.
Our Team
The eWebinar team is a seasoned yet scrappy group of professionals. We have a diverse skill set and come from different walks of life. Our expertise in business strategy, technology, sales, marketing, design, customer success, and product represents more than 75 years of experience collectively. What’s more, we have all felt firsthand the pain of attempting to scale onboarding and training in a meaningful way. It is a problem we know well and are single-mindedly passionate about solving.
Melissa Kwan
Cofounder, CEO
- Business development
- Business strategy
- Strategic partnerships
- Enterprise sales
- 12+ years working in startups
- Founded Spacio in 2014, acquired in 2019
- Previous experience in enterprise sales at SAP
David Dawson
Cofounder, CTO
- End-to-end product architecture
- Scalable systems
- Product & technology road-mapping
- 20+ years in tech
- 15 years at Microsoft
- Previously founded a telecom startup, acquired in 4 years
Todd Parmley
COO
- Product management
- Customer experience
- Business strategy
- Jack of all trades
- 20+ years in product and tech
- 10+ years working in startups
- Previously in product management (PropTech)