Everyone starts at Level 1 — no need to pick a plan!

An 'active webinar' is a published webinar.  Drafts of webinars do not count toward your subscription.

For any active webinar, you can offer an unlimited number of recurring sessions to an unlimited number of attendees and it still only counts as one active webinar.

eWebinar subscriptions have three pricing levels (see above). Your pricing level is determined by — and will automatically adjust to — the number of active webinars you have at any given time. 

Ultimately, your total monthly subscription rate is based on the number of active webinars you have each day. In other words, you are not locked into a certain rate for an entire billing cycle if you end up having more or less active webinars than anticipated. Everything gets prorated.

Sound complicated? It's not. Here is how it works:

1. Going up a pricing level

Let's say you have one active webinar (Level 1).  When you go to publish your second webinar, the system will warn you that doing so will cause your subscription to go up a pricing level to Level 2. If you decide to go ahead and publish, you are charged immediately for the difference in price between Levels 1 and 2 at a prorated rate for the days remaining in your current billing cycle. When this happens, all admins and billing contacts are informed by email of the change.

2. Going down a pricing level

On the flip side, if unpublishing a webinar causes you to drop down to a lower pricing level, you are credited the difference in price at a prorated rate for the days remaining in your billing cycle. As before, all admins and billing contacts are informed.

Credits are always applied to your next billing cycle. They are not, however, credited back to your card if you decide to cancel.

Keep in mind, we have a free trial, but we do not have a free plan. Even if you have no active webinars, you will be charged at Level 1 each month. If you are not ready to use eWebinar, we recommend you cancel your subscription until you are. 

Yes, really. 😁

Since all webinars in eWebinar are pre-recorded and automated, you can make any one of them available around the clock as many times as you like (unlimited recurring sessions) to as many people as you like (unlimited attendees) and it still only counts as one active webinar.

As an example, we make our product demo available on our website 24/7. It has multiple sessions every day and hundreds of attendees every month. Yet it still counts as just one active webinar.

And, yes, you can add as many people as you like to your team in eWebinar — at no additional cost — to help you manage your account, create your webinars, and moderate chat. Learn more

During your free trial, you have access to all of our standard features and to as many subscription add-ons as you choose to enable during the trial period, at no cost.

You may also publish as many webinars as you like — each with unlimited recurring sessions and attendees.

Provided you do not cancel before your free trial ends, when it is over, the amount you are charged will be based on the number of active webinars you have at the time, plus any subscription add-ons you have enabled.

Even if you have no active webinars, you will be charged at Level 1 (plus any add-ons). Please cancel before your trial ends, if you do not wish to be charged.

Of course! In fact, if you cancel before your 14-day trial ends, you will not be charged at all.

Because we actively notify you when your trial is going to end and of your subscription payment each month, we do not offer refunds.

It is important to note we have a free trial, but we do not have a free plan. Even if you have no active webinars, you will be charged every month at Level 1 (plus any add-ons) until you cancel.

Furthermore, even if your active webinars have had no sessions or attendees in a given month, they still count toward your subscription, so be sure to only leave published the webinars you are actively using.