Scalable Private Chat
Run recorded webinars without having to give up live chat.
Welcome each attendee with an automated, personalized message and get notified if they chat back – so you can respond in real time or later at your convenience via email.
Welcome each attendee with an automated, personalized message and get notified if they chat back – so you can respond in real time or later at your convenience via email.
How our chat works
Greet every attendee with a personalized message.
Automatically welcome attendees by name when they join without you needing to be there.
Get notified when anyone chats with you.
When someone sends a message during a webinar, preassigned moderators find out by email, browser notification, or Slack alert.
Respond from your computer, phone, or Slack.
Whether at a computer or on the go, your team can easily jump into browser-based live chat and interact directly with viewers – or respond right from within Slack.
If no one’s available, an auto-response has got you covered.
Put attendees at ease with a customizable auto-response that gets sent automatically if no moderators are free to respond within a set timeframe.
When you respond later, your reply is sent automatically via email.
If an attendee goes offline or the webinar ends before you’ve had the chance to respond, they’ll get your answer as an email once you do have time to reply.
Chat at a glance
- Live chat for real-time convos
- Email for post-webinar replies
- Automated welcome messages
- Auto-response if slow to reply
- Assignable chat moderators
- Easy inbox management
- Email & desktop notifications
- Reply from within Slack
- Message 'Live now' attendees
- On-the-go mobile chat admin
- Install third-party chat
- Disable chat altogether
Don’t take our word for it.
Hear it from our customers.
Cameron Brown
U.S. Director of Customer Success at ActivePipe
Cameron Brown
U.S. Director of Customer Success at ActivePipe
We can still engage with customers in an authentic manner through chat – just like we would if we were there with them in person.
Michael Ashford
Director of Marketing at The Receptionist
Michael Ashford
Director of Marketing at The Receptionist
The ability to do chat through Slack has just been phenomenal for our team. It helps them understand what people need.
Anett Vándor
Customer Engagement Manager at Later
Anett Vándor
Customer Engagement Manager at Later
On live webinars, it's hard to answer every question before the session ends. Now we run over 100 webinars a month and only spend an hour a day answering every message.
Want to experience our chat in action?
We use eWebinar to run our demo!