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What are the eWebinar team roles and what are they allowed to do?

Describes the different eWebinar team roles and their permissions within our system

To add, remove or change the role of a team member, visit My Team

There are five different team roles available within Webinar:

Here is a summary of what each of the roles can and cannot do. For more details, check out the descriptions beneath it.

  Admin Creator Editor Moderator Presenter
Manage billing & payment βœ… 🚫 🚫 🚫 🚫
Manage account settings βœ… 🚫 🚫 🚫 🚫
Add & remove team members βœ… 🚫 🚫 🚫 🚫
Create & delete eWebinars βœ… βœ… 🚫 🚫 🚫
Edit, publish, & unpublish eWebinars βœ… βœ… βœ… * 🚫 🚫
View eWebinar dashboards (Analytics, etc.) βœ… βœ… βœ… * 🚫 🚫
Moderate chat for assigned eWebinars βœ… βœ… βœ… βœ… 🚫
Appear as Presenter of an eWebinar, if added βœ… βœ… βœ… βœ… βœ…

* Only applies to eWebinars to which they have been assigned

Admins and Creators can see all eWebinars, whereas Editors and Moderators can only see eWebinars to which they have been assigned.

With the exception of Presenters, you must invite all roles to join your team on eWebinar. They must, in turn, accept your invitation and create an eWebinar account before they are able to perform any of their assigned duties.

Admin 

A team member with the role of Admin has zero restrictions within eWebinar.

Here’s what they can do:

  • See all existing eWebinars
  • Manage billing and payment
  • Manage account settings
  • Add and remove team members
  • Create, edit and delete eWebinars
  • Publish and unpublish eWebinars
  • View the dashboards of eWebinars (Analytics, Interactions, and Registrants)
  • Moderate chat for any eWebinar to which they have been assigned
  • Appear as a Presenter within a webinar

Creator 

A team member with the role of Creator does not have the ability to manage account settings, team members, billing, or payment.

Here’s what they can do:

  • See all existing eWebinars
  • Create, edit and delete eWebinars
  • Publish and unpublish eWebinars
  • View the dashboards of eWebinars (Analytics, Interactions, and Registrants)
  • Moderate chat for any eWebinar to which they have been assigned
  • Appear as a Presenter within a webinar

Editor

A team member with the role of Editor can make adjustments to webinars they’ve been assigned to but cannot create or delete webinars.

Here’s what they can do:

  • See only the eWebinars they’ve been assigned to
  • Edit eWebinars they've been assigned to
  • Publish and unpublish the eWebinars they've been assigned to
  • View the dashboards of the eWebinars they've been assigned to (Analytics, Interactions, and Registrants)
  • Moderate chat for any eWebinar to which they have been assigned
  • Appear as a Presenter within a webinar

Moderator 

A team member with the role of Moderator has very limited permissions. To learn more about moderating chat, check out this article. If you’d like to see a demo, watch this video.

Here’s what they can do:

  • See only the eWebinars they’ve been assigned to
  • Moderate chat for any eWebinar to which they have been assigned
  • Appear as a Presenter within a webinar

Presenter

This is the best option for folks who will only ever appear as Presenters in a webinar. The Presenter role is for display purposes only. You do not need to invite Presenters to join your team on eWebinar as you do with the other roles. This means they do not need to create an account and will never need to log in.

Here’s what they can do:

  • Appear as a Presenter within a webinar