What subscription add-ons does eWebinar offer and what are their benefits?

Every subscription to eWebinar comes with all standard features. For most, this gives them what they need to automate their webinars and achieve their business goals.

There are some eWebinar customers, however, who have more sophisticated needs, either because of the size of their company or because of the level at which they need their businesses to function. 

To help meet the specific needs of these users, eWebinar has developed add-ons that may be tacked on to your base subscription for an additional fee. 

How do I subscribe to (or unsubscribe from) a subscription add-on?

You may subscribe to or unsubscribe from subscription add-ons from the My plan page of your eWebinar account, provided you are an account Admin. Look under Available add-ons to subscribe and under Subscription details to unsubscribe (or to resubscribe during the same billing cycle).

What do subscription add-ons cost?

The rates associated with each add-on may be found on our Pricing page.

What subscription add-ons does eWebinar offer?

Below are the subscription add-ons eWebinar currently offers including a description of what each one is and its benefits:

• Additional registrants per month
• Advanced access control
• Custom domain
• Marketo integration
• Remove eWebinar branding
• Salesforce integration – COMING SOON!
• Universal Dashboard
• Webinar Series

Additional registrants per month

Each subscription level has a limit to the number of registrants you may have each month for your webinars. Visit our pricing page to see what those limits are.

If you hit your monthly registrant limit, people will be unable to sign up for your webinars until the beginning of the next monthly cycle, when your registrant limit resets. We will warn you by email if you are getting close to that happening.

If you would like to see how many registrants you have left in the current month and the date your limit will reset, visit the My plan page. 

If you find you need more monthly registrants than the limit set under your subscription level, you may purchase additional registrants in increments of 1,000 and add them to your subscription.

To do this, go to the My plan page and look for Additional registrants/month listed under Subscription details. Use the drop-down menu (shown below) to choose how many additional registrants you would like each month and then follow the prompts.

You can increase or decrease the number of additional registrants included in your subscription at any time. Keep in mind, however, that once purchased, additional registrants are non-refundable for the monthly or annual billing cycle in question.

Again, we will warn you by email if you are getting close to hitting your registrant limit for the month so you can take action accordingly.

Advanced access control

One of eWebinar's standard features is basic Access control. This feature allows you to block certain individuals (by email address) from registering for a particular webinar. 

Advanced access control, which can be enabled from the Registration tab while editing any webinar, is a more sophisticated set of features that gives you more control over who can and cannot register for and attend your webinars.

The features of Advanced access control fall into one of two categories:

• Features that let you block certain registrants
• Features that let you only allow certain registrants

Once Advanced access control is enabled for a webinar, this is the first decision you must make. Do you want to block certain registrants or only allow certain registrants?

Here is a summary of the two sets of features available to you once you have made that decision:

Features that let you block certain registrants

To block certain people from registering for your webinars, here are your options:

1. Require work emails

We use a service that keeps tabs on the most common types of non-work email addresses people use (like Gmail and Outlook) and prevents them from using those email addresses to register for your webinar. All other types of email addresses are considered work emails.

2. Don't allow temporary emails

eWebinar has a standard feature that tests if an email is deliverable before allowing someone to use it to sign up for one of your webinars. This helps ensure the quality of emails you collect from registrants is as high as possible, since it prevents people from using fake ones.

However, people can also use something called a temporary email address to get around giving you their real email.

A temporary email address (also known as a disposable email address or DEA) is a self-destructing, throwaway address that people use to sign up for websites and stay anonymous. (Software exists to create DEAs for people.)

This feature of Advanced access control is able to detect temporary email addresses and prevent people from using them when registering for your webinar, thus adding an additional layer of validation to the email addresses you capture.

3. Block groups by email domain

While basic access control lets you block certain individuals by their email addresses, Advanced access control lets you block whole groups of people by the domain in their email address. So, for example, if you didn't want people who work for one of your competitors to access your webinars, you could simply block all emails that use that company's domain (i.e. mycompetitor.com).

This is especially effective if you also Require work emails, as described above.

Features that let you only allow certain registrants

If you choose to only allow certain people to register for your webinars, here are your options:

1. Only allow certain individuals

Blocking individuals from registering for your webinar is a part of basic access control. Advanced access control, however, also makes it possible for you to only allow certain individuals to register for your webinars by whitelisting their email addresses. That way, you can be very particular about who has access to your webinars.

2. Only allow groups by email domain

Similar to how it works when blocking groups of people by the domain in their email address, this feature lets you only allow people to register for your webinars using emails that have whatever domains you specify. Thus, you can target the companies you want to give access to your webinars, and only those companies.

3. Require company SSO

Single Sign-On (SSO) allows members of large companies and organizations to sign in to all of the tools they use with one central login controlled by the company. This makes it easier for users, because they only need to remember one login and, as they move from tool to tool, they are automatically logged in since the system remembers who they are. SSO is beneficial to the company since it makes it easy to grant and revoke access to all tools as people come and go.

The Require company SSO feature of Advanced access control makes it possible to plug eWebinar into your company's ecosystem of products in this way, by requiring people to sign in with their company login.

Limit number of registrants per session

One more feature of Advanced access control, regardless of whether you decide to block or only allow certain registrants, is to choose to limit the number of registrants in a session and then specify that number.

Once the limit you specify has been reached, no new registrants will be allowed to register for that session.

To subscribe to the Advanced access control add-on, login to your eWebinar account (you must be an Admin), go to My plan, and look for it under Available add-ons. 

Custom domain

The Custom domain subscription add-on may be found on the Domains page, which you can get to from the profile menu, provided you are an Admin.

This add-on lets you host your webinars and landing pages on your website or on any domain you own, thus making it possible to track people more effectively by keeping them on the same domain as they register for and attend your webinars, per Apple's new privacy terms.  (Learn more about implementing better tracking.)

NOTE: When you choose to put your webinars on your domain, you must do it under a subdomain, such as webinars.mycompany.com.

To subscribe to the Custom domain add-on, login to your eWebinar account (you must be an Admin), go to My plan, and look for it under Available add-ons.

You can find the instructions for setting up your Custom domain here.

Marketo integration

The Marketo integration with eWebinar automatically creates Contacts for you in Marketo as people register for your eWebinars. These Contacts are then kept up-to-date with other data, such as information submitted via the webinar registration form (e.g. name, email, and any custom fields you wish to add), behavioral data (e.g. webinar attendance, watch time, and engagement), and data captured from your webinar interactions (e.g. Polls, Questions, and Quizzes).

To learn more about our Marketo integration and how to set it up, read this article:

• What is eWebinar's integration with Marketo and how do you set it up?

Remove eWebinar branding

‘Powered by eWebinar’ appears to webinar registrants and attendees in several places and links to our home page. It shows up on your registration pages, forms and widgets, in the webinar room, and at the bottom of your notification emails. As a bootstrapped startup, this kind of exposure is vital to our growth.

Here is what it looks like on the pop-up registration widget:

To remove our branding and all mentions of 'Powered by eWebinar',  subscribe to the Remove eWebinar branding add-on.

This add-on also includes the ability to upload your own favicon.

If you leave our branding in place, as a thank you, your team can earn a $100 cash reward for every referral that clicks 'Powered by eWebinar', is taken to our homepage, and subsequently becomes a customer.

To set this up, sign up for our rewards program. When you do, your referral link to our homepage will be automatically added to 'Powered by eWebinar' wherever it appears.

After signing up for our rewards program, go to the My plan page and verify you were added as the Team rewards recipient under Team rewards. (If more than one team member has signed up for our rewards program, you must choose one to be the rewards recipient. Or you create a new team member specifically for this purpose.)

Salesforce integration – COMING SOON!

The Salesforce integration with eWebinar automatically creates Leads or Contacts in Salesforce for you when people sign up for your eWebinars. Actions then taken by these webinar registrants (such as 'Registered', 'Attended', or 'Missed') create Events or Campaign Members in Salesforce for the Lead/Contact in question.

Leads/Contacts are kept up-to-date in Salesforce with data such as information submitted via the webinar registration form (e.g. name, email, and any custom fields you wish to add), behavioral data (e.g. webinar attendance, watch time, and engagement), and data captured from your webinar interactions (e.g. Polls, Questions, and Quizzes).

To learn more about our Salesforce integration and how to set it up, read this article:

• What is eWebinar's integration with Salesforce and how do you set it up?

Universal Dashboard

The Universal Dashboard add-on lets you track unique registrants and run analytics across all — or any set of — your webinars. And respond to all chat from a single inbox. You get universally better data too!

With this add-on, you get access to: 

• Universal Analytics
• Universal Registrant List
• Universal Registrant Record
• Universal Chat
• Universally better data

Universal Analytics

To learn more about the Universal Dashboard, read these two articles:

• How does subscribing to the Universal Dashboard universally improve my data?
• Universal Dashboard FAQ

Webinar Series

The Webinar Series subscription add-on lets you build fully automated, multi-webinar trainings and deliver them on demand to anyone in the world at any time. You can create learning paths from your webinars, and keep attendees on track with their own progress pages. 

This add-on lets you quickly create a webinar series from scratch or from a tag.
Hand pick webinars to include in your series. Or instantly select all webinars with the same tag. You can also gamify series completion and offer certification. Determine your own completion requirements:

• Set a minimum watch % for each webinar
• Add mandatory quizzes
• Require attendees to perform a task, like use a product feature

Once "complete" has been defined, turn on a progress bar, enable certification, and offer a personalized PDF certificate or other reward to motivate attendees to finish the entire series.

This add-on gives every single registrant a dedicated training hub with all of their webinars in one place. The landing page you share with your audience becomes automatically personalized to them  when they sign up for your series, giving them one central place to return to:

• Join the next webinar
• Keep track of their progress
• Watch replays of past webinars
• Refer back to chat conversations
• Collect their certification at the end

The Universal Dashboard comes included with Webinar Series and lets you run cross-webinar analytics, track unique registrants, and respond to chat for all — or any combination of — your webinars.

To learn more about Webinar Series and how to set it up, read these two articles:

• How do I create a webinar series and manage the webinars in it?
• Webinar Series FAQ