"The ultimate goal was to do whatever I want, whenever I want. Financial freedom was a sub-goal."

Esben Friis-Jensen, Co-founder of Userflow of Userflow

3 People, $4.6m Bootstrapped to Exit | Esben Friis-Jensen

Key Timestamps

(01:17) "I wanted to be the CEO of a large company"
(05:16) "I didn't even know that world existed"
(07:01) What 200 employees actually felt like
(08:35) "You can build this amazing company and get very little"
(10:56) Building the complete opposite of Cobalt
(14:24) From wanting to run Accenture to a two-person company
(14:49) Where $1.5 million per employee actually went
(20:58) What kept them going with no financial pressure
(22:16) Saying no to sales calls and hiding the demo button
(24:11) "Were there moments it almost didn't work?"
(27:24) Why most acquisition offers went straight to trash
(29:10) Handing over a product he dreamed about every day
(30:31) When the wire hit the bank
(31:55) "I don't need to work to be happy"
(36:12) Financial freedom as a sub-goal, not the end
(38:03) Same definition of success, completely different path

Episode Summary

Esben Friis-Jensen grew up in Denmark, studied engineering, and started his career at Accenture deploying SAP systems across 14 countries. Back then, success meant climbing the pyramid. He wanted to be CEO of a large company. He worked late hours, chased the next promotion, and followed the script.

In 2013, a friend from Accenture convinced him to take a risk. Esben took a three-month sabbatical, flew to Argentina, and started what would become Cobalt, a cybersecurity company. Four co-founders, no startup experience, and no real understanding of how venture capital worked. They moved to San Francisco, raised $37 million across seed, Series A, and Series B, and grew to over 200 employees. From the outside, it was a massive success.

From the inside, it was a different story. Esben became increasingly disconnected from the product and customers as the company scaled. Decisions that used to take minutes with four founders now took weeks through management layers. And the dilution was real. Four co-founders raising multiple rounds meant his ownership stake kept shrinking. He was working harder than ever for what amounted to an executive salary with no clear path to a financial outcome. Cobalt is still operating today. After seven years, Esben left.

Instead of taking a break, he immediately started Userflow with his friend Sebastian Seilund, a former Google engineer. This time, everything was different. No VC, no hiring, no board, no meetings. Just two people building a no-code onboarding tool for SaaS companies in a hyper-competitive market with 20+ VC-backed rivals. They ran the company fully async across two continents, San Francisco and Denmark, with one Slack conversation a week replacing their only standing meeting.

It worked. Userflow grew to $4.6 million in revenue with just three people. And unlike Cobalt, Esben and Sebastian paid themselves first. Big salaries from day one. Their philosophy: if building a company isn't financially rewarding along the way, what's the point of waiting for an exit that might never come? Despite the high salaries, both stayed frugal. No first class flights, no sports cars. They just didn't have to think about money anymore, and that was the difference.

When I pushed him on what kept him going when there was no financial pressure, his answer was simple: building new features and watching revenue grow. The more they earned, the more they paid themselves. In Cobalt, growing the company grew his equity, which was intangible and locked up. In Userflow, growing the company grew his paycheck. That direct feedback loop kept him motivated in a way equity never did.

The Beamer acquisition came through a conversation at a conference in Dublin. Esben had been ignoring acquisition emails for years. Most offers were stock-only, which to him just meant working for someone else again. Beamer offered cash, didn't require long-term operational involvement, and wanted to continue the Userflow brand and product. Esben did the math: how many years of salary would this deal replace? The answer made it a clear yes.

Handing over the product was hard. He'd been thinking about it every day for years. He had future plans for features that would now be someone else's decision. But he'd learned at Cobalt that staying involved after you've given up control only makes things harder. Better to get out clean.

When the wire hit the bank, it was life-changing in the technical sense: he never has to work again. But it didn't feel like a dramatic shift. He'd already been living a good life. Traveling, spending time with his growing family, working on his own schedule. The exit just meant more of the same, with even more flexibility.

Now Esben is consulting companies on product-led growth because he wants to, not because he needs to. He spent over a year fully retired after the exit, traveling to Australia, French Polynesia, and beyond. He says he learned during a six-month sabbatical from Cobalt in 2018 that he doesn't need work to be happy. That lesson stuck. While many founders rush back to building after an exit, Esben found his purpose in family, travel, exercise, and learning.

When I asked how he defines success today compared to when he first moved to San Francisco in 2013, his answer surprised me: it's actually the same. The goal was always freedom. Back then he thought becoming a CEO would get him there. Now he knows that being a CEO of a large company gives you financial means but no actual freedom. He found a different path to the same destination: build small, own everything, pay yourself well, and design the business around the life you want.

Connect with Melissa

  • Connect with Melissa at melissakwan.com and subscribe to 'your founder next door', Melissa's weekly newsletter on what it's like to build a company without an abundance of resources and friends in high places.
  • Follow Melissa Kwan on LinkedIn where she share stories & lessons from her founder journey weekly.
  • Find her on @themelissakwan on Instagram, TikTok, Twitter and YouTube where she shares short videos of business advice and other truth-bomb sound bites.

About ProfitLed

Most startup advice is built around venture capital, hypergrowth, and unicorn exits. ProfitLed is for the rest of us. Hosted by Melissa Kwan, 3x bootstrapped founder and CEO of eWebinar, ProfitLed explores what it's really like to build a company on your own terms, without an abundance of resources and friends in high places.

Season Three goes beyond strategy as we explore the intersection of Passion, Profit, and Purpose and what happens when founders evolve and come into financial success. If you're building something real, this one's for you.

This podcast was brought to you by eWebinar.