Zendesk
Replace our chat with Zendesk's chat to keep communication centralized.
By integrating eWebinar with Zendesk, you can replace eWebinar's chat with Zendesk's so that your team can stay within the messaging tool they know.
When you integrate eWebinar with Zendesk, the default chatbox in your eWebinars will be replaced with Zendesk's live chat software. Thus, you can keep all chat consolidated within a single system and keep team members in their existing workflows.
Once the integration is set up, you'll be able to enable it under Preferences on the Chat tab when creating/editing your eWebinars.
To set up the Zendesk integration, log in to your eWebinar account (or sign up for a free trial) then click Integrations in the profile menu, click Zendesk under Available integrations, and paste in the SNIPPET KEY from Zendesk.
Learn more about the setup process by reading our help center article!
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