Dashboards: Analytics, Registrants & Chat
Use Analytics to understand overall performance, review Registrants to track individual behavior, and moderate Chat for direct 1:1 attendee conversations.
Dashboard basics
Navigate the eWebinar analytics dashboard and understand the key metrics shown for each webinar session. Find step-by-step eWebinar help, setup guidance.
VIDEO: Navigating the Dashboard of an eWebinar (2m 43s)
Tour of the per-webinar Dashboard tab: registrations, attendance rate, conversion rate, chat activity, and the quick-look funnel at the top of the page.
How does the Universal Dashboard universally improve my data?
Explains how your analytics and registrant data becomes cleaner and more accurate, even on your webinar dashboards, when you enable the Universal Dashboard.
Universal Dashboard FAQ
Review a list of frequently asked questions related to the Universal Dashboard.
Chat moderation
Monitor incoming messages, reply from Slack or your inbox, and manage chat settings across your active webinars. Find step-by-step eWebinar help, setup.
VIDEO: How to moderate chat (2m 54s)
This video walks eWebinar chat moderators through the basics of moderating, though the interface has since evolved to include a shared Inbox with a Needs reply worklist, emoji reactions, quoted replies, and Slack syncing. For up-to-date guidance, refer to the linked articles on current chat functionality and AI chat features.
How does chat work in eWebinar? + Chat FAQ
eWebinar's private chat lets attendees message moderators anytime—receiving live replies when available or automated email follow-ups when not—while moderators manage conversations via email, Slack, or the chat admin panel from any device.
How do I save common replies to chat messages so I can save time by inserting them into new messages?
Explains how 'Saved replies' work: how to create, manage, and insert them into new chat messages, saving you tons of time!
Understand analytics & performance
Go deeper into your data — learn how engagement scores, watch time, and interaction rates are calculated. Find step-by-step eWebinar help, setup guidance.
Attendee bookmarks, notes & personalized summaries
How to control if attendees can bookmark moments, take notes, and get a personalized summary page after every session.
eWebinar KPI glossary
Every headline metric on the Analytics tab in one place, with the exact formula eWebinar uses to calculate it.
How do I understand and interpret my eWebinar analytics?
Learn how to understand your webinar's analytics so you may use them to improve your webinars and business.
Share your analytics with someone outside eWebinar
eWebinar has two separate "share link" flows: one for a webinar's analytics tab, and one for participant (cross-webinar) analytics. Both are read-only URLs you can send to anyone.
What each analytics section shows
The Analytics tab is split into six sections: Summary, Webinar completion & conversion funnel, Activity schedule, Attendance, Engagement, and Interactions. Here's what each one is for.