Operations

"Trying things that don't work is part of building a startup. You don’t need to be an expert."

"A lifestyle business chooses happiness over revenue to give everyone involved a great life."

"Pricing is not easy to reverse. It requires dev work and delicate customer communication."

"The most expensive thing for all these hires is not money. It’s time."

"You never feel like you know what you're doing because you're facing new problems."

"If the customer's always right, you're in a world of pain."

"Your products’ value doesn’t decrease based on someone's inability to pay for it or see your worth."

"We spent $130k in 10 months and only attributed $500/month of revenue."

"You can't make data-driven decisions when there aren't enough users and usage to measure."

"Staying lean is not a thing you do, it's a philosophy of how you build your company every day, and how that trickles down to your team."

"You need so much more than equity to get the best CTOs excited and bring them on board."

"Find senior people who have financial stability and are willing to take risks because they want a career and lifestyle change."

"For clients who are bootstrappers, outsourcing is a necessity and not always a choice."

"You can absolutely run something on the side while having a full-time job. 4 hours is 17% of a day."

"Patents are often incremental ideas and do not have to be Nobel Prize winning ideas."

"Being able to build on the road and see the world as a digital nomad...that's ultimate freedom."

"The most successful founders are annoyingly detail-oriented, they don't take no for an answer."