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Chat

Configure chat availability, set up saved replies, and control how your team receives and responds to messages.

Chat
3 articles
How do I set up chat when creating an eWebinar?
Learn all the details of setting up chat for a new eWebinar, including how to assign Moderators and customize the welcome messages and autoresponder.
Chat Tab: Feature Glossary of Best Practices
This article provides best practices for Chat tab features in eWebinar, recommending native eWebinar Chat over other options for optimal engagement and conversion support. It covers chat preferences for different session types, moderator management strategies, and guidance on when to use alternative contact methods like email forms or third-party chat solutions.
VIDEO: Choosing chat settings for an eWebinar (4m 21s) and (2m 20s)
Shows you what chat and display settings you can choose from when creating an eWebinar
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