eChat by eWebinar
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eChat Help›Getting Started

In this category

  • Creating Your First Agent
  • What is eChat?

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  • Getting Started
  • Configure Your Agent
  • Training
  • Escalation & Human Hand-off
  • eWebinar AI Moderator
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  • Account & Team
  • FAQ & Troubleshooting

Getting Started

New to eChat? Start here to understand what it is and create your first agent.

Getting Started
2 articles
Creating Your First Agent
A step-by-step walkthrough of the agent setup wizard, from linking your webinar and picking a role to activating your first eWebinar AI moderator and trying it out in Playground.
What is eChat?
An overview of eChat, the AI chat agent eWebinar customers use to answer attendee questions automatically, and how it works alongside your webinars and your human moderators.
eChat by eWebinar

eChat is an AI moderator designed for your eWebinars. It responds to attendee questions when your team isn't around, and steps back the moment a human moderator takes over. Train it with your message history and watch it improve with every new conversation.

eChat

  • Overview
  • Pricing
  • Help

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