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Analytics: Chat Logs

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Review conversations and give feedback on your agent's replies.

Analytics

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Analytics: Chat Logs

Reviewing every conversation your agent has had, fixing replies with thumbs-down, and opening a specific answer from the eWebinar inbox.

eChat is an AI moderator designed for your eWebinars. It responds to attendee questions when your team isn't around, and steps back the moment a human moderator takes over. Train it with your message history and watch it improve with every new conversation.

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