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Analytics

Review conversations and give feedback on your agent's replies.

Analytics
1 articles
Analytics: Chat Logs
Reviewing every conversation your agent has had — including private notes in replay — fixing replies with thumbs-down, and opening a specific answer from the eWebinar inbox.
eChat by eWebinar

eChat is the AI moderator designed for eWebinar. It acts like another member of your team. It trains on your video transcript and chat history, answers attendees when nobody's around, and steps back the moment someone jumps in. Every conversation makes it better.

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