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The AI chat moderator designed for eWebinar.
Your sessions already run without you. Now your chat can too. eChat is trained on your own chat history, so attendees get the answers your team would have given.
Most chatbots are built to end conversations.
eChat keeps them going.
Support bots close tickets. eChat is built to keep attendees company, from their first question to their last, so watching on their own never feels like being on their own.
The solution
Meet eChat: Your eWebinar moderator that's always on.
When an attendee starts a conversation, your team gets the first chance to answer. eChat goes quiet the moment someone starts typing, and takes it from there if no one does. When a moderator jumps in midway, eChat steps back. Every conversation becomes a new Q&A it learns from.
Jamie ChenIn live session · 18 min in
eChat active
How it works
Easy to set up. Gets better as you go.
Train it on your conversations
Import chat history from your past sessions, then add documents and links to fill the gaps.
Decide how it works with your team
Set how it behaves, like when to hand off to your team and what to hold back until the video covers it.
Improve it as you go
Don't like the way it responded? Want to change the tone? Just change its instructions. Every conversation makes it better.
No chat history yet? Start with whatever you have.
It trains itself on your conversations as they happen.
Features designed for eWebinar chat moderation
Trained on your video transcript
It knows what you said and where you said it.
Protects the reveal
Can tell attendees their question is coming up later in the session.
Responds to interactions
Picks up on how attendees answer your polls, questions, and more.
Trained on real conversations
Import past chats, then it learns from every new conversation.
Flags what needs a person
Leaves a note for your team, then keeps helping the attendee.
Covers you when no one's around
Answers nights, weekends, and every session at once.
Generic Chatbot or eChat
| eChat | Generic chatbot | |
|---|---|---|
| Setup effort | Low, AI-assisted | Manual |
| Chat history | Trains on your eWebinar chats as they happen | One-time export, frozen the day you load it |
| Knows your video | Trains on your transcript automatically | Doesn't know a video is playing |
| Protects the reveal | Can hold an answer until the session covers it | Answers everything immediately |
| Attendee context | Sees their poll and question answers | Sees the message only |
| Your moderators | Waits for them, steps back when they reply | Replies first, every time |
| When it can't answer | Flags it for your team and keeps helping | Hands off and the conversation ends |
Pricing - Add-on
Start with the capacity you need.
eChat is an add-on to your eWebinar plan. Start free with 50 credits every month, and upgrade as your chat volume grows.
Free
Train it, test it, see how it answers.
$0
- 50 credits a month
- 10 MB training storage
- 1 eChat agent
Starter
For a session or two running regularly.
$40
$410 billed annually
- 500 credits a month
- 10 MB training storage
- 1 eChat agent
Pro
For teams running eWebinars every week.
$150
$1,530 billed annually
- 4,000 credits a month
- 20 MB training storage
- 1 eChat agent
- Standalone API access
Premium
For high-volume chat across your library.
$500
$5,100 billed annually
- 15,000 credits a month
- 40 MB training storage
- 1 eChat agent
- Standalone API access
Every plan includes eWebinar integration. Credit usage depends on which AI model you pick. See how credits work.
Frequently asked questions
Want to invite eChat to your team?
Start free and train it today. You decide when it goes live.