Billing & Credits
Plans, credits, training storage, and extra agents.
Billing & Credits
Plans, Credits & Usage
How eChat billing works: how credits are used, plans and where to find current pricing, credit pack and account-credit rollover, the first-visit credits intro, training storage, auto-recharge, and shared eWebinar billing.
What Uses Credits
Every way eChat draws on your credit balance — replies, silent looks, conversation imports, evaluation runs, and training checks — and how to keep each one under control.