eWebinar automatically generates a transcript for every webinar video through its Vimeo-backed pipeline. This transcript is crucial as it assists AI in creating notifications, interactions, and registration pages for your webinar.
How it runs
When you upload a video or set a video URL on a webinar, eWebinar kicks off a transcription job in the background. Progress shows in the editor alongside the video upload status. Most videos are transcribed within a few minutes of upload completing.
Troubleshooting: transcription stuck or not completing
If the transcription status shows Preparing to transcribe... for more than a few minutes, the most likely cause is that the video upload did not complete successfully — leaving nothing for the transcription job to process.
To fix this:
- In the webinar editor, go to the video section and click Manage Video.
- Click Replace Video and re-upload your video file.
- Wait for the upload to fully complete, then check the transcription status again.
If you imported a video from Zoom for example see the note below — an existing text track may be preventing transcription from running.
Viewing the transcript
To view the transcript in the webinar editor:
- Open the webinar editor.
- Click the Interactions tab at the top of the editor.
- Look for the Transcription section in the upper-right area of the Interactions panel. This is also where you can edit the transcript directly per line.
The transcript is also used to power AI-driven features like interactions, notifications, and registration page content.
AI-Driven Enhancements
The transcript is what fuels the AI when it regenerates or creates various elements like interactions, notifications, and registration pages, ensuring they are tailored and relevant to the content of your webinar.
Languages
Auto-transcription detects the language of the video audio. For optimal performance, align the webinar language setting with the spoken language of the video. If you run multilingual webinars, each translated duplicate has its own transcript generated from the new audio.
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