How do I create a personalized instant join link?

Personalized instant join links let you send a known contact straight into an ungated on-demand webinar and register them the moment they open the link—no registration form step.

Easiest way: build it in the Share modal

  1. Open the webinar on Home and choose Share.
  2. Select Personalized instant join link.
  3. Enter the person’s email and name (and any other required registration fields for that webinar).
  4. Copy the generated link and send it to them.

Opening the link registers that person and starts the on-demand session. Email and a name are required. The builder only enables copy once the required fields are filled in.

ℹ️

Personalized instant join links use the on-demand join URL. They do not require the anonymous “Ungated on-demand link” toggle to be on—the personalized link still opens for that person.

Advanced: build the same link with URL parameters

You can also add URL parameters yourself to an ungated on-demand (or ungated replay) link—useful when a CRM or email tool inserts merge fields at send time.

  • Ungated on-demand webinar links
  • Ungated replay links

1. Go to the Share page of the eWebinar you would like to share and choose either the Ungated on-demand link or Ungated replay link. (You may be asked to enable them first.)

2. Copy the link and add URL parameters, like in the example below, to the end of it to identify the contact by name and email.

?name=Jane%20Doe&email=jane@example.com

NOTE: You can add URL parameters to your ungated links manually — one link at a time — or at scale, provided your CRM (e.g. Hubspot) or email marketing software (e.g. Mailchimp) supports adding merge fields or merge tags to links in emails. In-app messaging tools, like Userpilot, also support adding merge fields to links that you can surface contextually in app.

3. Send the link to the intended recipient.

When they click it, they're taken straight into their session and registered automatically — no extra steps. (Ungated sessions are anonymous by default. Adding URL parameters to them, however, makes it so the individual is instantly registered for their session the moment they join. Hence, an "instant join link".)

Required fields

You must include the attendee’s name and email address.

Name field(s)

Name is required, though it does not matter whether you use one name field or two:

  • Single field:
    • name=Jane%20Doe
  • Two fields:
    • firstName=Jane
    • lastName=Doe

Email field

  • email=jane@example.com

Note that properties are case-sensitive.

How to build your URL

  1. Copy the ungated replay or on-demand webinar link from the Share page of your eWebinar
  2. Add a question mark (?) to begin parameters
  3. Add your fields using this format:
    • field=value
  4. Separate multiple parameters with an ampersand (&)
  5. Add a space within a parameter with%20

Example:

?email=jane@example.com&firstName=Jane&lastName=Doe

If you would like to learn about the most common fields used for pre-populating registration forms, including your options for pre-populating the sessions drop-down, read this article.

How to use URL parameters at scale

CRMs, like Hubspot, and in-app messaging tools, like Userpilot, let you insert merge fields into a hyperlink, so that links are creating dynamically for individual contacts in emails when they are sent or in messages when they are generated in-app.