Keap (Infusionsoft) integration

Add webinar registrants as Keap contacts and tag them based on registration, attendance, or replay behavior.

The Keap integration adds webinar registrants to your contact list in Keap automatically, using your Keap API key.

Before you start

  • An active Keap account.
  • Your Keap API key (see steps below for where to find it).

Part 1 — Connect your Keap account

  1. Sign in to your Keap account.
  2. Follow Keap's developer portal at developer.infusionsoft.com to create an application and generate credentials.
  3. Copy your API key.
  4. Come back to eWebinar, open Profile menu → Integrations → Keap, paste the API key, and click Connect.

Part 2 — Map it to each webinar

Go to the webinar editor, open the Integrations tab, and add a Keap action. Pick:

  • Trigger — when the sync happens (usually Registered; other options include Attended, Watched replay, specific interactions). See Integrate eWebinar with your CRM for the full list.
  • Contact list — which contact list the contact should be added to.
  • Field mapping — which eWebinar properties map to which Keap fields. See Map properties to your CRM.

Changes to the integration apply immediately. Registrants created before you set up the integration are not retroactively pushed to Keap.