"We can reach more customers at times most convenient to them without losing the ability to engage."

Christina McGuinness, Training Specialist of Bright MLS

How Bright MLS uses eWebinar to reclaim time without losing connection with customers

Before eWebinar, our training team was running multiple webinars everyday. We needed to find a way to give time back to our staff and continue authentic engagement with our customers, while also maintaining availability of training resources.

After we joined eWebinar, we were able to host more webinars than our calendars could provide, give time back to our staff, and we reached more customers at a time that was most convenient to them. All without losing the ability to engage.

Our customers and staff have reacted positively to eWebinar. Using the eWebinar slack integration, our team can continue with their day to day tasks without disruption and customers can expect timely responses to their questions. We love the ability to time interactions throughout the webinar and look forward to new features such as their universal dashboard!

We recommend eWebinar to businesses who are looking to expand their operations without losing their connection to customers.

Bright MLS logo
Customer
Christina McGuinness, Training Specialist
Company
Bright MLS
Location
Baltimore, MD, USA
Website
Industry
Real estate tech, SaaS
Use case
Customer success, SaaS, Real estate, Training

About Bright MLS

Bright MLS is the engine behind some of the most dynamic real estate markets in the country. As the largest multiple listing service in the United States, Bright empowers more than 100,000 real estate professionals across the Mid-Atlantic with trusted listing data, deep market intelligence, and responsible AI tools.