Our refund policy is pretty straightforward
Because we actively notify you when your trial is going to end and of your subscription payment each month, we do not offer refunds.
It is important to note we have a free trial, but we do not have a free plan. Even if you have no active webinars, you will be charged every month at Level 1 (plus any subscription add-ons) until you cancel.
Furthermore, even if your active webinars have had no sessions or attendees in a given month, they still count toward your subscription, so be sure to only leave published the webinars you are actively using.
If you are unsure as to whether or not eWebinar will work for you, we recommend you cancel before your free trial ends. To cancel your subscription go to the My plan page and click the Cancel subscription link.
Read more about how our self-adjusting subscription levels work.