What are the eWebinar team roles and what are they allowed to do?

Describes the different eWebinar team roles and their permissions within our system

To add, remove or change the role of a team member, visit My Team. 

There are five different team roles available within Webinar:

• Admin
• Creator
• Editor
• Moderator 
• Presenter

Here is a summary of what each of the roles can and cannot do. For more details, check out the descriptions below.

Admins and Creators can see all eWebinars, whereas Editors and Moderators can only see eWebinars to which they have been assigned.

With the exception of Presenters, you must invite all roles to join your team on eWebinar. They must, in turn, accept your invitation and create an eWebinar account before they are able to perform any of their assigned duties.

Admin 

A team member with the role of Admin has zero restrictions within eWebinar.

Here’s what they can do:

• See all existing eWebinars
• Manage billing and payment
• Manage account settings
• Add and remove team members
• Create, edit and delete eWebinars
• Publish and unpublish eWebinars
• View the dashboards of eWebinars (Analytics, Interactions, and Registrants)
• Moderate chat for any eWebinar to which they have been assigned
• Appear as a Presenter within a webinar

Watch this short video for an overview of an Admin's permissions and responsibilities.

Creator 

A team member with the role of Creator does not have the ability to manage account settings, team members, billing, or payment.

Here’s what they can do:

• See all existing eWebinars
• Create, edit and delete eWebinars
• Publish and unpublish eWebinars
• View the dashboards of eWebinars (Analytics, Interactions, and Registrants)
• Moderate chat for any eWebinar to which they have been assigned
• Appear as a Presenter within a webinar

Watch this short video for an overview of a Creator's permissions and responsibilities.

Editor

A team member with the role of Editor can make adjustments to the webinars to which they have been assigned but cannot create or delete webinars.

Here’s what they can do:

• See only the eWebinars they’ve been assigned to
• Edit eWebinars they have been assigned to
• Publish and unpublish the eWebinars they've been assigned to
• View the dashboards of the eWebinars they've been assigned to (Analytics, Interactions, and Registrants)
• Moderate chat for any eWebinar to which they have been assigned
• Appear as a Presenter within a webinar

Watch the short video above (under Creator) for an overview of an Editor's permissions and responsibilities.

Moderator 

A team member with the role of Moderator has very limited permissions. Their primary function is to help moderate chat for the webinars to which they have been assigned.

NOTE: To learn more about chat and how it works, check out this article.

Here’s what they can do:

• See only the eWebinars they’ve been assigned to
• Moderate chat for any eWebinar to which they have been assigned
• Appear as a Presenter within a webinar

Watch this short video for an overview of a Moderator's permissions and responsibilities.

Presenter

This is the best option for folks who will only ever appear as a Presenter in a webinar. The Presenter role is for display purposes only.

You do not need to invite Presenters to join your eWebinar team as you do with the other roles. This means they do not need to create an account and will never need to log in.

Here’s what they can do:

• Appear as a Presenter within a webinar

You can edit who appears as a presenter in two places in your webinars settings. The first place is in the Registration tab. When you edit your Landing page or Thank you page, if you have a presenter section, you can press the Edit button next to the presenter's name and change all the information to as you see fit. 

The other place you can edit presenters is in the Settings tab of your webinar. When you scroll down to the Exit room section, you must click on the Display presenters toggle, which will show you the presenters for the webinar, and again, you can click on edit next to the presenter's name and change all the information.

Please note if you see the Display call to action settings instead, you can always click Display presenters to see presenters, then click Display call to action again to switch back to these settings, and all the settings from both pages will be saved.